Label Your Cigar

TERMS & CONDITTIONS

Personalized Cigars for Events: Terms & Conditions

• $65.00 Minimum setup fee (covers first 100 cigar bands, die cutting & placing bands on cigars)
• FREE SHIPPING for order of $300 or more shipped UPS Ground in the U.S. excluding Alaska and Hawaii; international shipping rates apply outside the U.S. and its territories. **
• Lead time for personalized Cigars is 4 to 6 weeks
• Rush orders available, please contact us for details.
• FREE Cigar Cutter with every order!
• Sample Cigars are available for $5.00 per cigar, plus shipping (UPS ground).
• No refunds or exchanges will be made on Personalized Labels; Customer must approve the proof before the order is processed.

Naked Bundles: Terms & Conditions

• FREE SHIPPING for order of $300 or more shipped UPS Ground in the U.S. excluding Alaska and Hawaii; international shipping rates apply outside the U.S. and its territories. **
• Rush orders available, please contact us for details.
• See our Cigar Return Policy  for additional information

Private Labeled Bundles: Terms & Conditions

•  Minimum order is 40 Bundles of 25 Cigars each for custom label order (1000 Cigars)
• $65.00 Nonrefundable one- time fee for design creation
• We carry many types of Premium Cigars:  Robusto, Toro, Torpedo, Churchill , Double Corona just  to name a few of our most common cigar sizes  in Habano, Connecticut and barber pole wrapper.  * Maduro is a special order wrapper
•  Lead time is 4 to 6 weeks from time you approve the final Label art.
• Deposit of 50% is required when placing order.  Balance due prior to Shipping once order is complete.
• Payment can be with Visa, MasterCard or American Express, and Money Order.
• Questions or concerns email us at info@labelyourcigar.com

Legal Notice

** Please Note: In accordance with state law, we are unable to ship to Maine or Montana. Legal smoking age varies by state or country, you must be 18 years or older to place any orders with "Label Your Cigar”. The purchase of tobacco products by a minor and/or the provision of tobacco products to a minor are prohibited by law. A minor unlawfully purchasing or using tobacco products is subject to criminal penalties. Falsifying your age for the purpose of purchasing cigars is illegal. We do not market to, nor do we deliver tobacco products to minors.  Label Your Cigar reserves the right to cancel any sale, at our sole discretion if we believe the customer is purchasing cigars on behalf of a minor.

We are not responsible for any typographical errors.   Prices are subject to change without notice.

Privacy Policy

Please be assured that any information obtained though our website provided to us will only be used to facilitate your communications with us and to create your personal account with labelyourcigar.com. We will never, sell, rent or exchange your personal information to anyone. The information we collect will be used to notify customers about updates to our web site and periodic specials.

Cigar Return Policy

All Cigars shipped leave here in perfect condition. In the unlikely event that you should doubt the quality of an item, you must notify us within 72 hours of receiving the merchandise to obtain a return Authorization Number. Once you have obtained an Authorization Number, you should mark it clearly on the package next to the address label.

We are not responsible for merchandise returned without an Authorization Number. Any package returned without an Authorization Number will be refused. All approved returns must be received within ten (10) business days after receiving your Authorization Number

We do not accept cigars returned outside their original box or packaging and will not accept cut or partially smoked cigars. We reserve the right to refuse or give only partial credit for any returned item received in inadequate condition.  When the original order included a free item, a return cannot be made without returning the free item as well. When the original order included Free Shipping, the cost of ground shipping will be deducted from the credit for any returned item.

Art Processes and Procedures

Computer Generated Art

Our Graphics Designers are extremely knowledgeable and creative and can help you create the perfect label for your Company or Event. In order for us to use your email or disk to make the production faster and smoother, we ask that you submit your logo/design in any of the following formats:

- PROGRAMS: PhotoShop, FreeHand, Illustrator
- FILE FORMATS: AI, EPS, JPG, TIF or PSD (Vector graphic based logos are preferred over bitmap)
- RESOLUTION: Minimum of 150 dpi at final size (1 inch x 1 inch); 300 dpi is ideal at final size.

Please submit your artwork and any specific questions or comments regarding your band, via email to the following address: info@labelyourcigar.com. For processing purposes, please be sure to include your name, along with the name of your company and/or event.

Proofs of Art

Proofs will be sent out via email and must be approved by client prior to the order being processed.